Booking

Three Ways to Book

Phone to make an appointment
Email and we will phone you back to make an appointment
Online Booking Request to streamline your booking request

The First Meeting
The first thing we do at Doggone is meet you and your pets in your home so we can all get to know and trust each other and decide on the best type of service for you and your pets.

At this meeting we will fill in a Client Questionnaire to make certain we have all the information we need to give you the best service we can and ensure the safety of your pets. (click here to view the questionnaire) To save time at the first meeting you can print the questionnaire now or you can complete the Booking Request and submit online.

At this first meeting please have any essential information you would want us to know including emergency contact details, your Veterinarian and any keys necessary to gain access to service your pets.
There is a simple Service Agreement (click here to view agreement) to sign before services start.

Keys
Note: Keys to your garden or house are never identified by your name or address

Deposits and Payments

Sitting: 1st booking – 50% deposit at time of first meeting, balance payable within 7 days of return home.
Future bookings – entire amount payable within 7 days of return home.

Walks: Casual walks paid for on a per walk basis.
Regulars pay weekly or are invoiced end of month as negotiated.

Online Booking Request

Client Questionnaire

Aditional Information

Insurance
Doggone holds Public and Product Liability Insurance and Insurance for Property in Doggone’s custody or control.

However it is the pet owner’s responsibility to ensure that adequate pet insurance is in place. Doggone will not be held responsible for any accident, loss or injury howsoever caused.

Illness or Injury
If the animal falls ill or is injured during the time it is under the care of Doggone, the carer will provide a high quality of care, all attempts will be made to contact the owner via emergency numbers. If the carer is of the opinion that the animal is in need of veterinary assistance the carer will consult your veterinarian in the first instance or another veterinarian should yours be unavailable.

Doggone will not be held responsible for any costs incurred as a result of the services provided by any veterinarian.

By booking a service with Doggone the pet owner agrees to pay any costs associated (including veterinarian and transport costs) with any illness or injury which occurred while the pet is under the care of Doggone.

Notify Your Vet
We request you notify your Veterinarian that Doggone is caring for your pet and any consultations and treatments required for the pet will be paid in full by the pet owner